352 Tincture Press
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Our Satisfaction Guarantee
We take great pride in crafting our products in-house to the highest standards. Your satisfaction is our priority, and we stand behind the quality of everything we sell.
If you are not happy with your purchase, please contact us first. We are committed to working with you to resolve any issues.
Return & Exchange Policy
Timeframe: You have 30 days from the date of receipt to request a return or exchange.
Condition: All items must be returned in their original, undamaged condition.
Shipping: You are responsible for return shipping costs.
Exchanges: You may exchange your purchase for another similar product.
Refund Details
For Defective Items: If an item is defective, you will receive a full refund.
For All Other Returns: Returns are subject to a 30% restocking fee.
We are committed to shipping your order using the most reliable and cost-effective method available.
Carriers We Use: We partner with major carriers, including USPS, FedEx, and UPS.
Carrier Preference: If you have a preferred carrier, please let us know when you place your order, and we will do our best to accommodate your request.
Order Tracking: Once your order ships, you will receive an email with a tracking number, allowing you to monitor your package's journey to your doorstep.